Regional Merchant of the Year Highly Commended 2008 Regional Merchant of the Year Shortlisted 2011 Regional Merchant of the Year Shortlisted 2012

Welcome to Rollings Wine Company

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01582 769 538

Terms & Conditions

By using Rollings Wine Company or any other Website owned or operated by Rollings Wine Company. ("rollingswine.co.uk"), you agree to be bound by these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, please do not use rollingswine.co.uk. We reserve the right to change these Terms and Conditions of Use, in whole or in part, at any time with or without notice. You should always check these Terms and Conditions of Use prior to using rollingswine.co.uk. Your continued use of rollingswine.co.uk following the posting of changes to these Terms and Conditions of Use will mean you accept those changes.

Restricted Uses - rollingswine.co.uk are owned and operated by Rollings Wine Company (referred to as "Rollings Wine Company", "we", "us" and "our"). The contents of rollingswine.co.uk are copyrighted under United Kingdom copyright laws. Except as stated herein, none of the material on rollingswine.co.uk may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever. However, you may download material for your own personal, non-commercial use, provided that you agree to abide by any copyright notice or other restrictions contained in any material included in or accessed through rollingswine.co.uk and include any author attribution, copyright or trademark notice or restriction in any such material that you download. You may not use such downloaded material for any commercial purpose. Modification of the materials or use of the materials for any other purpose is a violation of Rollings Wine Company's copyright and other proprietary rights. "Rollings Wine Company" and the other Rollings Wine Company trademarks, trade names, service marks and logos appearing in the Rollings Wine Company Website are proprietary trademarks of Rollings Wine Company The use of any of our trademarks or any other content on rollingswine.co.uk, except as expressly provided in these Terms and Conditions of Use, is strictly prohibited.

Intended Audience - Unless otherwise specified, the materials in the site are presented solely for the purpose of promoting products available in the United Kingdom and its territories and possessions. Rollings Wine Company controls and operates this Website from its shop in Hertfordshire, United Kingdom. Rollings Wine Company makes no representation that materials contained in this Website are appropriate or available for use in other locations. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Use of this website is restricted to person over the age of 18 years.

Delivery & Returns - Free delivery is available on orders of £200 or more. Orders for less than £200 will be charged delivery at a rate of £10. Rollings Wine Company reserves the right to apply extra charges for multiple boxes.
We deliver to any address in mainland UK, UK islands, Scottish Highlands & Islands*, Northern Ireland* and Europe*.  Unfortunately, we cannot deliver to PO Boxes. Delivery to mainland UK is charged at £10.00 per order. *Delivery to UK islands, Scottish Highlands & Islands, Northern Ireland and Europe will be charged extra and a minimum order value of £100 will apply before shipping/delivery costs. Delivery is made Monday - Friday with an additional charge for Saturday delivery and no delivery Sundays or Bank Holidays.  Delivery will be within 5 working days.  If the Carrier is unable to deliver the driver will leave a card and try to deliver the next day. If next day delivery fails again, a card will be left requesting that you pick up your order from the carriers depot. If the parcel is not picked up the carrier will return to Rollings Wine Company and the customer will have to pay for a further delivery. If the customer gives special instructions to Rollings Wine Company for the carrier to leave the parcel outside your house or with a neighbour it will be left at the customers own risk. If your item is out of stock we will contact you to arrange a suitable alternative product or to advise you on a later delivery date. All deliveries must be received by a peron over the age of 18.

Returns Policy - You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please contact us by phone or email.   We'll notify you via e-mail of your refund once we've received and processed the returned items.

Cancellations - As we process your order on receipt it is not possible to cancel the order but a refund will be made in accordance with the above conditions although the courier charges and associated costs will not be refunded.

*Delivery to UK islands, Scottish Highlands & Islands, Northern Ireland and Europe will be charged extra and a minimum order value of £100 will apply before shipping/delivery costs.
 - we will notify you of extra charges before shipping.